PEMS under repair



Sensors is pleased to offer several support options to our clients.

Direct Contact

Remote support is available 24/7 by calling +1 734-295-9496 or emailing us at

European SEMTECH customers please call +49 2104 1418812 or

Asian SEMTECH customers please call +86-755-61278108 or email us at

SEMTECH Customer Portal

Our customer portal contains application notes, software updates, user manuals, and more. Registration is required. Contact your account representative for access.
SEMTECH Customer Portal

Sensors LeapFILE

Send or receive large files for review with our technicians. All files are protected with SSL encryption and remain confidential at all times.
LeapFILE Website


If necessary, our technicians will start a Webex Remote Support session which helps us to quickly diagnose and / or repair problems, evaluate test data, answer questions, and provide live, remote training.
Webex Website

Older Generation Support

In addition to our current product portfolio, we still support certain older product generations, including SEMTECH-DS, ECOSTAR, ECOSTAR Plus, LDV, and their associated modules and accessories.