Support
Sensors is pleased to offer several support options to our clients.
Sensors, Inc. and Sensors Europe GmbH will be closed for our holiday shutdown with our last working day Friday 12/20/2024, and we will reopen on Thursday 1/2/2025. Sensors, Inc. emergency calls only to 734-295-9496. Wishing you and yours a happy and safe holiday!
Direct Contact
Remote support is available 24/7 by calling +1 734-295-9496 or emailing us at service@sensors-inc.com.
European SEMTECH® customers please call +49 2104 1418812 or
Asian SEMTECH® customers please call +86-755-61278108 or email us at serviceasia@sensors-inc.com.
Sensors LeapFILE
Send or receive large files for review with our technicians. All files are protected with SSL encryption and remain confidential at all times.
LeapFILE Website
Webex
If necessary, our technicians will start a Webex Remote Support session which helps us to quickly diagnose and / or repair problems, evaluate test data, answer questions, and provide live, remote training.
Webex Website
Older Generation Support
In addition to our current product portfolio, we still support certain older product generations, including LCS, Standard Emissions Module, SEMTECH-DS, ECOSTAR, ECOSTAR Plus, LDV, and their associated modules and accessories.